Use case #0001

ARC enrollment: how Post Charge-Off AI evaluates and recommends asset reconstruction companies

A charge-off is not the end of a loan's financial life — it is the point at which the institution stops expecting collection through its own channels and turns recovery responsibility over to the post-charge-off ecosystem: Asset Reconstruction Companies, portfolio buyers, debt collection agencies operating under assignment agreements, and in some cases, reinstatement through the borrower's own later ability to pay. The choice of ARC — which one, on what terms, for which portfolio segments — determines how much of that charged-off balance the institution ultimately recovers. The Post Charge-Off Recovery AI evaluates every enrolled and prospective ARC on seven criteria and recommends the optimal assignment for each portfolio batch.

Why ARC selection matters more than most institutions realise

The difference between a well-matched ARC and a poorly matched one for a given portfolio can be 8 to 14 percentage points of recovery rate on the charged-off book value. An ARC that specialises in secured SME debt in Germany, with a field team experienced in agricultural equipment hypothecation and strong relationships with local sub-registrars, will recover significantly more from a portfolio of distressed Germany SME loans than an ARC whose expertise is unsecured personal loans in metropolitan cities. The portfolio match is not a preference — it is the primary driver of recovery yield.

Most institutions enroll ARCs through a periodic tender process — issuing an RFP, evaluating bids, enrolling three to five ARCs for a one-year term, and then assigning portfolios to whichever ARC has the lowest current load. The Post Charge-Off Recovery AI replaces this with a continuous evaluation framework: seven criteria, updated monthly as each ARC's performance data comes in, producing a dynamic ranking that reflects current capability rather than capability at the time of the last tender.

"An ARC enrolled because it won a tender eighteen months ago is an ARC whose current performance may bear no relationship to what it demonstrated in its bid. The Recovery AI tracks current performance, not historical credentials."

The 7 ARC evaluation criteria

CriterionWeightWhat Is MeasuredData Source
Historical recovery rate — matched portfolio type 30% Actual cash recovery as % of assigned book value for portfolios of the same type (secured SME, unsecured personal, LAP, etc.) in the same geography, over the last 24 months. Performance data from the institution's own prior assignments + EBA NPL servicer and industry benchmark data where available + ARC self-disclosure
NPL servicer authorisation and regulatory standing (EU NPL Directive) 20% Authorisation as an NPL servicer under Directive (EU) 2021/2167 by the national competent authority. No enforcement actions in the last 3 years. Adequate capital and governance. national competent authority registers and EBA supervisory data + ARC's most recent quarterly compliance report
Geographic and segment specialisation match 20% Proportion of the ARC's active portfolio that matches the institution's proposed assignment — by geography (Germany, Spain), product type (SME, home loan, personal loan), and borrower profile (salaried, SE proprietor, agri). ARC's portfolio disclosure + field team geography mapping
Net asset value and financial capacity 15% ARC's net owned funds relative to the proposed assignment value. An ARC that cannot financially absorb the assignment value (even on deferred consideration terms) creates completion risk. Minimum NOF for any assignment: 15% of assignment face value. ARC's audited balance sheet + latest CET1 ratio report
Legal and recovery track record 10% ARC's track record in EU collateral enforcement framework enforcement, national enforcement court proceedings, and insolvency court insolvency proceedings — specifically its ability to convert legal process into cash recovery within 24 months of assignment. Proportion of assigned accounts resolved (any outcome) vs lingering. ARC self-disclosure + court records + IBBI proceedings data
Technology and data management capability 3% ARC's ability to receive portfolio data in structured format, provide monthly recovery reporting in the institution's required format, and integrate with the institution's Recovery AI data feed for real-time tracking. Manual-only ARCs create reconciliation complexity. Technical assessment + integration test
Conduct and FPC compliance record 2% Complaints filed against the ARC with the national competent authority, EBA, or consumer forums, or the institution's own grievance system. Any ARC with more than 3 upheld FPC complaints in the last 12 months is excluded regardless of financial score. Grievance AI database + national competent authority and EBA complaint records + consumer forum records

The ARC evaluation scorecard: three ARCs for a Germany SME portfolio

ARC Evaluation — Germany SME Portfolio Batch · €48.4 Cr book value · Nov 14, 2025
3 enrolled ARCs evaluated · Assignment recommendation: ARC-Alpha
ARC-Alpha (Germany SME specialist)
Recovery rate — matched portfolio
28.4% recovery rate on Germany SME — above peer average
28.4% · 90pts
NPL servicer authorisation + regulatory
Active CoR · CET1 ratio 18.2% · No enforcement actions
100pts
Geographic / segment match
84% of active portfolio is Germany SME · High match
92pts
Financial capacity (NOF)
NOF €98Cr · Can absorb €48.4Cr assignment
85pts
Legal / recovery track record
72% accounts resolved within 24 months · EU collateral enforcement framework success rate high
80pts
ARC-Alpha overall score
91 / 100
Recommended for this portfolio batch
ARC-Beta (metro personal loan specialist)
Recovery rate — matched portfolio
11.2% on SME (primary expertise: unsecured personal)
11.2% · 38pts
Geographic / segment match
Only 22% of portfolio is SME or Germany · Low match
28pts
ARC-Beta overall score
54 / 100
Not recommended for this batch · Retained for personal loan portfolios
● ARC-Alpha recommended · Recovery yield projection: 28–32% of book value · Assignment value at 18% of book (€8.7Cr recovery interest assignment) · Expected cash recovery over 36 months: €13.7–15.5Cr

The assignment structure: what the Recovery AI recommends alongside the ARC

The ARC recommendation includes not just which ARC but what assignment structure. The institution has three assignment options: outright sale (institution sells the portfolio to the ARC for an upfront cash consideration — certain recovery, lower yield); recovery-sharing structure (ARC issues recovery interests representing a share of future recoveries — the institution holds the recovery interests and recovers as and when the ARC collects — variable yield, potentially higher); or hybrid (a partial upfront consideration plus recovery interest assignment for the balance). The Post Charge-Off Recovery AI models the expected recovery yield under each structure for this specific portfolio, based on the ARC's historical performance curve and the portfolio's account characteristics, and recommends the structure that maximises the institution's expected recovery in net present value terms.

For the Germany SME batch, the Recovery AI recommends the recovery-sharing structure with ARC-Alpha: an recovery interest assignment at 18% of book value (€8.7 million face value of recovery interests), with an expected recovery of 28–32% of book value (€13.5–15.5 million) over 36 months. This is compared against the outright sale alternative — ARC-Beta offered an outright purchase at 12% of book (€5.8 million cash) — and the recovery-sharing structure with ARC-Alpha is projected to return €7.9 million more in NPV terms, primarily because of ARC-Alpha's superior performance record with matched portfolios.

7Evaluation criteria — recovery rate, NPL servicer authorisation, geographic match, financial capacity, legal track, technology, conduct
91ARC-Alpha score for this portfolio — highest among 3 enrolled ARCs · Germany SME specialist · Recommended
28–32%Projected recovery yield under ARC-Alpha recovery-sharing structure · vs 12% outright sale to ARC-Beta · €7.9Cr NPV advantage
MonthlyEvaluation cadence — ARC scores updated monthly as performance data arrives · Not just at tender renewal

The ARC whose bid was best eighteen months ago is not necessarily the ARC whose performance is best today

ARC performance changes. A specialist team leaves. A geography-specific regulatory change affects enforcement timelines. A competitor ARC acquires a portfolio that competes with the institution's accounts for the same field recovery resources. The institution that locked its enrollment panel at the last tender and has not updated its performance data since then may be assigning its best portfolios to an ARC whose capability has materially deteriorated since it won the bid. The Post Charge-Off Recovery AI evaluates ARC performance monthly against actual recovery data — not against the credentials submitted in an RFP response — and updates the assignment recommendation for each portfolio batch accordingly.

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