Agent catalogue · India

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Browse AI workforce roles by division.

Risk division

Credit risk, regulatory intelligence, portfolio surveillance, and board-ready risk reporting.

Risk division

Chief Risk Officer AI

Structured risk opinions from credit files and live policy (RAG); RBI circular ingestion; board risk packs.

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Risk division

Head of Credit Policy AI

Drafts and governs credit policy as live logic: LTV and macro signals, exception management at scale, and static policy → executable rules.

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Risk division

Portfolio Risk Head AI

Roll-up portfolio health, concentration, and surveillance signals for committees.

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Risk division

Credit Underwriting Agent AI

Executable scorecards and consistent policy rule application at underwriting scale.

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Risk division

Fraud Risk Agent AI

Fraud patterns, identity risk, and suspicious-application workflows.

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Risk division

Early Warning Agent AI

Behavioural and financial deterioration signals across active loans.

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Risk division

Model Validation Agent AI

Champion–challenger tests, drift monitoring, and model inventory governance.

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Risk division

Thin-File Credit Agent AI

Credit assessment when bureau history is thin — GST, AA, and verifiable cash-flow signals.

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Risk division

Model Risk Manager AI

Model risk register, bias testing, and governance triage across the inventory.

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Risk division

Credit Decision Agent AI

Parallel policy rule execution with structured decision records and rationale.

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Risk division

Risk-Based Pricing Agent AI

Risk-adjusted pricing, margin simulation, and competitive rate intelligence.

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Risk division

Stress Testing Agent AI

Macro scenario stress tests and board-ready capital and loss narratives.

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Risk division

Risk Reporting Agent AI

CRO dashboards, Board risk packs, and RBI regulatory returns assembled live from source systems — reports, not decisions.

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Risk division

Credit Exception Agent AI

Policy exception triage, override documentation packs, tiered approval routing, and portfolio exception pattern analysis — audit-ready register for RBI inspection.

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Lending Operations

Origination-through-disbursement execution: KYC/VKYC, fraud signals at onboarding, disbursement controls, and ops governance.

Lending Operations

Chief Operating Officer AI

COO-grade orchestration for lending operations throughput, SLAs, and cross-functional execution.

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Lending Operations

Disbursement Agent AI

Disbursement readiness checks, validation against sanction/trigger rules, and LMS payout orchestration.

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Lending Operations

Fraud Detection Agent AI

Onboarding-stage biometric and device fraud signals — spoofing, face-match risk, and synthetic identity cues.

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Lending Operations

KYC / AML Compliance Agent AI

Customer due diligence, sanctions and PEP screening, AML monitoring, and STR drafting support.

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Lending Operations

KYC Verification Agent AI

Customer-facing identity and document verification workflows through onboarding and refresh cycles.

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Lending Operations

Ops Programme Manager AI

Program coordination across lending ops initiatives — milestones, dependencies, and governance cadence.

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Lending Operations

Video KYC Moderator AI

Live VKYC moderation — RBI V-CIP checklist tracking, OVD quality, and structured compliance outcomes.

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Lending Operations

Repayment & NACH Agent AI

NACH mandate setup at disbursement, bounce retry orchestration, and real-time repayment reconciliation across the loan book.

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Lending Operations

Document Ops Agent AI

Application document collection — completeness checks, structured extraction, and nudge sequences that recover stalled files.

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Lending Operations

Policy & Ops Manual Agent AI

Policy and ops manual updates from new RBI circulars, versioned sign-off workflows, and staff Q&A on the approved policy corpus.

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Lending Operations

Dispute Manager Agent AI

Collections dispute triage, evidence bundles from call and payment records, and RBI 30-day SLA tracking — structured resolution before Ombudsman escalation.

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Lending Operations

Quality Control Agent AI

Risk-tier file sampling, 20-category error taxonomy, and feedback to originating ops agents within 24 hours — live QC dashboards for ops leadership.

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Lending Operations

MIS & Reporting Agent AI

Daily ops pack by 7 AM, 15-minute SLA dashboards, and weekly performance reports — origination, disbursement, collections, and branch metrics in one view.

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Onboarding

Origination-stage intake — journeys and funnel conversion, bank and bureau data, document authenticity, and LOS-ready application assembly.

Onboarding

Customer Onboarding Head AI

Product onboarding journeys, funnel drop-off diagnosis, KYC vendor scorecards, and alignment with RBI KYC, AA, and consent norms.

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Onboarding

Bank Statement Analyst AI

AA-first (fallback OCR PDF) cash-flow analysis — income, obligations, bounces, and policy-aligned FOIR signals for underwriting.

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Onboarding

Bureau & Data Agent AI

Bureau pull orchestration, score and tradeline interpretation for underwriting, dispute correspondence, and operational hit-rate hygiene.

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Onboarding

Document Verification Agent AI

OCR extraction, cross-document consistency checks, policy deviation flags, and forgery or manipulation pattern detection.

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Onboarding

Loan Origination Agent AI

Application completeness, verified data entry into the LOS, bureau pull triggers, and a clean handoff file to credit underwriting.

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Onboarding

Onboarding Drop-Off Agent AI

Funnel drop-off detection within 4 minutes, step-specific in-app help, and three-attempt re-engagement to recover stalled applications.

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Onboarding

Multilingual Onboarding Agent AI

Twelve-language journeys, low-literacy assisted flows, and state-aware regional compliance for Tier 2/3 city borrower onboarding.

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Onboarding

Consent Management Agent AI

Purpose-specific consent capture, real-time withdrawal enforcement, and audit-grade trails aligned to DPDP and RBI consent norms.

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Onboarding

Video KYC Sales Agent AI

V-KYC scheduling optimised for first-attempt pass rates, prep guides, missed-session rescue, and completion nudges that lift disbursement conversion.

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Onboarding

Co-Applicant Onboarding Agent AI

Parallel KYC, document verification, and relationship mapping for joint applicants and guarantors — income discrepancies flagged before credit assessment.

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Onboarding

Onboarding Quality Agent AI

100% file audit before credit queue — document completeness, verification quality, and field consistency checks at submission.

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Onboarding

Onboarding SLA Agent AI

Real-time TAT monitoring per application stage, bottleneck detection, and ops-head escalation before borrower-visible SLA breaches.

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Onboarding

Welcome & Activation Agent AI

7-day post-disbursement welcome sequence, app activation nudges, and first-EMI readiness messaging seven days before due date.

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Collections

Recovery and collections workforce — bucket strategies, contact orchestration, propensity intelligence, and portfolio-level collections governance.

Collections

NPA Strategy Officer AI

NPA stock diagnostics, vintage and concentration views, and prioritised resolution pathways.

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Collections

Early Bucket Caller AI

Early-delinquency outreach, scripted empathy-first contact, and first-payment-default containment.

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Collections

Hard Bucket Agent AI

Late-stage and hard-bucket execution — structured negotiation, field coordination, and legal-adjacent workflows.

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Collections

Collections Head AI

Collections command centre: targets, channel mix, agency performance, and board-ready recovery narrative.

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Collections

Mid Bucket Agent AI

Mid-bucket follow-up, promise-to-pay tracking, and escalation before hard-bucket handoff.

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Collections

Propensity Scoring Agent AI

Contact and cure propensity scores to prioritise who to call, when, and with which treatment.

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Collections

Collections Agency Monitor AI

Daily agency SLA tracking, sampled code-of-conduct audits on agent calls, and reconciliation of agency collections to loan accounts.

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Collections

Field Collections Coordinator AI

Field visit route optimisation, agent-to-borrower matching by profile, and visit outcomes logged into systems within 2 minutes.

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Collections

Legal Notice Agent AI

SARFAESI 13(2) drafting and dispatch, DRT filing prep, and deadline-driven notice tracking with auto-escalation paths.

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Collections

Loan Modification Agent AI

Restructure modelling with revised schedules, clear borrower communication, and credit-committee escalation routing for stressed accounts.

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Collections

Post Charge-Off Recovery AI

ARC empanelment and recommendation, portfolio-sale data rooms for buyers, and cash recovery reconciliation against written-off balances.

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Collections

Settlement & Waiver Agent AI

Waiver eligibility engine with maximum-acceptable thresholds, human-credit-officer escalation rules, and auto-generated settlement paperwork.

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Collections

Collections Training Agent AI

Daily Fair Practice Code drills, 100% call QA scoring, and script coaching within 48 hours — weekly scorecards for collections leadership.

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Collections

Foreclosure Ops Agent AI

Pre-closure settlement statements, NOC generation with ops sign-off, and charge-off journal entries plus bureau updates.

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Compliance

Regulatory intelligence, fair lending, auditability, DPDP and RBI-aligned controls — the compliance lane of the AI workforce.

Compliance

Chief Compliance Officer AI

Monitors regulatory change, interprets obligations, drafts policy and board reporting so the human CCO can discharge duties with structured intelligence.

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Compliance

Chief Internal Auditor AI

Risk-based audit planning, engagement scoping, structured findings, RBI inspection readiness, and Audit Committee escalation paths.

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Compliance

Data Protection Officer AI

DPDP-aligned monitoring, data rights fulfilment, breach response drafting, and processor or vendor privacy audits across the estate.

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Compliance

Audit Trail Agent AI

Append-only, tamper-evident logging of every AI decision and human override for regulator-ready retrieval and internal assurance.

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Compliance

Fair Lending Agent AI

Disparate impact testing on credit models, proxy-variable detection, and bias reporting for model risk and compliance sign-off.

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Compliance

Provisioning & IRACP Agent AI

NPA classification and provisioning under RBI IRACP — DPD thresholds, required provisions, and portfolio-level charge logic.

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Compliance

Regulatory Change Monitor AI

Daily multi-source monitoring (RBI, MCA, MeitY, SEBI), applicability to LendingIQ, and extracted obligations with deadlines.

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Compliance

LSP Governance Agent AI

Annual LSP due diligence, contract-level compliance monitoring, and a live vendor register aligned to RBI outsourcing guidelines.

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Compliance

Inspection Readiness Agent AI

Quarterly mock RBI examinations, 48-hour document retrieval on demand, and gap analyses that surface shortfalls before regulators do.

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Compliance

Grievance Redressal Agent AI

Complaint triage by category and urgency, AI credit-decision dispute handling, and automatic RBI Ombudsman escalation when thresholds breach.

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Compliance

Compliance Calendar Agent AI

RBI returns, SRO filings, board milestones, and audit deadlines — advance alerts to owners and a live compliance calendar for the CCO.

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Compliance

Training & Certification Agent AI

Mandatory PMLA, FPC, KYC/AML, and IT-security module delivery with real-time certification tracking — 100% pre-inspection readiness for the CCO.

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Customer Marketing

Brand, demand, and experience strategy — campaign intelligence, CX diagnostics, and growth economics for funded-loan outcomes.

Customer Marketing

Chief Marketing Officer AI

Market signals, campaign portfolio analytics, and competitive positioning so the human CMO can steer brand and demand strategy.

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Customer Marketing

CX Strategy Officer AI

Funnel, NPS, and grievance intelligence — friction diagnosis, journey benchmarking, and structured CX improvement plans.

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Customer Marketing

Growth Marketing Officer AI

CAC/LTV economics, funnel leakage analysis, experiment governance, and channel mix tuned to profitable loan growth.

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Customer Marketing

Content & SEO Agent AI

Editorial calendar planning, keyword research, on-page SEO audits, and organic-traffic intelligence for lending content.

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Customer Marketing

Cross-Sell Campaign Agent AI

Eligibility-segmented cross-sell campaign design, multi-product offer orchestration, and lift attribution on the existing book.

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Customer Marketing

Cross-Sell Specialist AI

1:1 cross-sell conversations with eligible borrowers, product-fit framing, and warm handoff into applicant journeys.

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Customer Marketing

Customer Insights Agent AI

Behavioural cohorting, voice-of-customer synthesis, and segment-level insights to inform product, pricing, and campaign decisions.

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Customer Marketing

Lifecycle Campaign Manager AI

Lifecycle journey orchestration, onboarding-to-retention touchpoint sequencing, and stage-specific campaign performance reporting.

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Customer Marketing

Marketing Analytics Agent AI

Multi-touch attribution, channel-ROI dashboards, and experiment readouts that turn marketing spend into auditable revenue.

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Customer Marketing

Personalisation Agent AI

Real-time content, offer, and channel personalisation based on customer signals — with guardrails for fairness and consent.

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Customer Marketing

Pre-Approval Offer AI

Eligibility scoring, pre-approved offer construction, and channel orchestration to surface ready-to-disburse offers to qualified customers.

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Customer Marketing

Reactivation Agent AI

Dormant-customer win-back — propensity scoring, trigger-led reactivation journeys, and channel-specific conversion tracking.

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Customer Marketing

Vernacular Marketing Agent AI

Transcreated campaigns across 12 regional languages, regional ops calendars, and Tier 2/3 media mix — culturally resonant demand beyond metro markets.

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GTM Sales

Revenue execution — pipeline and forecast intelligence, regional and product GTM, and the human-touch sales stack from SDR to account executive.

GTM Sales

Account Executive AI

Moves qualified leads to submitted applications: product fit, approved objection handling, and guided documentation through the apply journey.

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GTM Sales

Chief Sales Officer AI

Pipeline diagnostics, quota modelling, competitive intelligence briefs, and board-ready sales forecasting for the human CSO.

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GTM Sales

Product Sales Manager AI

Product portfolio performance, segment and pricing gap analysis, and offer-design signals to lift conversion and share.

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GTM Sales

Regional Market Head AI

Territory performance, channel mix, partner capacity, and competitive signals for regional focus and resource allocation.

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GTM Sales

Sales Development Rep AI

Top-of-funnel qualification via script-led outreach, CRM capture and intent scoring, routing warm leads to Account Executive.

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GTM Sales

Co-Lending Ops Agent AI

Partner-bank reconciliation, FLDG position tracking, and RBI-compliant monthly reporting across co-lending books.

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GTM Sales

DSA / Channel Partner AI

24-hour DSA onboarding and training, accurate commission computation and payouts, and monthly partner scorecards.

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GTM Sales

Email & SMS Campaign Agent AI

Lifecycle campaign triggers, parallel A/B testing on copy, timing and CTAs, and TRAI DND / consent enforcement on every send.

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GTM Sales

Sales Training Agent AI

On-demand borrower role-plays, instant product knowledge, and targeted objection coaching — keeps every rep current on product changes within 24 hours.

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