AI Agent Profile · LendingIQ · Bengaluru
Post Charge-Off Recovery AI
DivisionCollections
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What this agent does
The Post Charge-Off Recovery AI manages the analytics and preparation work for LendingIQ's written-off portfolio — assessing which ARCs are best positioned to recover each account type, preparing loan portfolio data packages for ARC empanelment and portfolio sale processes, and tracking cash recoveries against written-off balances. It turns the written-off portfolio from a passive ledger entry into an actively managed recovery asset.
Primary functions
ARC Empanelment
On new ARC evaluation or annual reviewINVOKED WHEN: a new ARC is being assessed for empanelment, or the annual ARC performance review is due
- Reads the ARC's track record data — recovery rates on comparable portfolios by sector, DPD band, ticket size, and geography; RBI registration status; and any conduct complaints or regulatory actions — and produces an empanelment assessment rating the ARC on recovery capability, sector fit, conduct record, and financial stability.
- For the annual review: compares each empanelled ARC's actual recovery rate on LendingIQ's allocated accounts against the rate promised at empanelment, identifying ARCs consistently underperforming their empanelment promise.
- Does not empanel or terminate ARCs. The assessment is delivered to the collections manager for the decision.
Portfolio Sale Preparation
On management decision to sell a written-off portfolio trancheINVOKED WHEN: management decides to sell a tranche of written-off accounts to an ARC or investor
- Reads the write-off register and selects accounts matching the tranche criteria — by sector, ticket size, security type, vintage, and prior recovery activity — and prepares the data package: loan-level data, portfolio summary statistics, and the data tape format required by prospective ARC buyers.
- Computes the indicative reserve price based on comparable portfolio sale benchmarks — the floor below which the sale is unlikely to generate better recovery than continued ARC management. Does not execute the portfolio sale or sign any assignment agreement.
Cash Recovery Tracking
Continuous — on CBS posting of write-off account recoveryINVOKED WHEN: CBS posts a cash receipt against a written-off account
- Reads CBS recovery postings against written-off accounts and updates the recovery tracker — logging the recovery amount, date, account, and channel (ARC, legal decree, voluntary payment, portfolio sale proceeds). Computes cumulative recovery rate for each written-off vintage.
- Tracks recovery rates by ARC allocation, sector, and DPD-at-write-off — identifying which segments are recovering well and which are not, informing future ARC allocation decisions.
Hard guardrails
Known limitations
Important Reads
Learn more about how to deploy Post Charge-Off Recovery AI to your lending workflow.
